Staff Analytics Engineer

Job description

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. About Toast: At Toast, we're building the restaurant platform that helps restaurants adapt, take control, and thrive. The Customer Success (CS) organization plays a pivotal role in helping customers get the most out of our products and we're transforming our data capabilities to drive a new era of proactive, data-informed customer engagement. The CS Data & Analytics team is at the center of this transformation, building the data infrastructure that makes proactive, data-informed customer engagement possible at scale for ~150,000 restaurant locations. Role Overview: You'll be a founding member of a newly chartered data engineering function within Customer Success, with a direct hand in shaping the architecture, tooling, domain model, and team culture from day one. This is a rare opportunity to build something from greenfield, with visibility to VP and senior CS leadership. As an Analytics Engineer on the Customer Success Data & Analytics team, you'll bridge the gap between raw data and business-read...