Student Account Services Associate - 529268

Job description

Pay Grade/Pay Range: Minimum: $19.33 - Midpoint: $24.18 (Hourly N5) Department/Organization: 502201 - Student Account Services Normal Work Schedule: Monday - Friday 8:00am to 5:00pm Job Summary: The Student Account Services Associate provides financial counseling to students and parents. Serves as the primary liaison to campus and one of the primary contact points for the provision of consumer information. Represents Student Account Services at orientation and information events by speaking, answering specific questions one-on-one with prospective students and parents, and training orientation personnel. Additional Department Summary: Provides exceptional customer service to students, parents, faculty, and staff of the University. Processes payments, analyzes data reports, and acts on their analysis. Represents Student Account Services at important events such as orientation. Makes presentations across campus to promote initiatives of the department and to share information. Required Minimum Qualifications: Bachelor's degree or higher. Skills and Knowledge: Outstanding customer service, analytical thinking, interpersonal, and active listening skills. Exceptional detail orientation...