Customer Sales Representative (Maternity leave cover)

Job description

Customer Sales Representative (Maternity leave cover, 1 year) Are you passionate about customer success and eager to empower customers to reach their full potential? If so, we have an exciting opportunity for you to join our dynamic sales team at one.com . We are currently seeking a dedicated and skilled individual to join our team on a 1-year maternity cover contract, with the possibility of transitioning to a permanent position at the end of the contract based on performance and business needs. As a Customer Sales Representative, you will play a vital role in proactively engaging with our customers to enhance their website performance by offering upgraded hosting packages and/or other website package solutions. Key Responsibilities: We are looking for a candidate who can identify customers experiencing website performance issues and provide expert guidance on settings, caching, and alternative packages or add-ons. This individual should have the ability to qualify potential customers for upgrade, upsell, or cross-sell opportunities and proactively reach out to inform customers about improving website performance through upgraded hosting packages. A strong understanding of our rol...