IT Site Support Specialist (M-F: 8am - 4:30PM)

Job description

Working at “QVC Group” means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. “QVC Group, Inc.” is a Fortune 500 company with six leading retail brands – “QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill®” and “Grandin Road”. Your Opportunity, Your Team: Experienced IT professional performing specialized computer system analysis and technical support on site-specific applications (e.g. distinct warehouse and contact center management system applications, specific automation technologies, etc.) for a single operations location. Where You'll Work: This role is onsite and will require you to work from our Bethlehem, PA. Relocation assistance is not available for this role. The shift will be Monday – Friday from 8am – 4:30pm. On Call as needed. What You'll Do: Supports the client to identify requirements, research design and document, submit proposals and implement approved solutions. Assists in the installation of technologies/systems, following approved processes and procedures. Analyzes performance of site technologies and systems, providing 1st level event and incident response, resolve and document status and lessons learne...