On Call Guest Services Ambassador (Bell/Door/Valet) - The Langham, New York

Job description

About Langham Hospitality Group A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East. The Langham, New York offers modern luxury on Fifth Avenue and is recognized for its genuine, personalized service in line with the culture and values of Langham Hospitality Group. The hotel boasts spacious guest rooms with views of the Empire State Building, The Gallery event space and fine dining at Ai Fiori. PRIMARY OBJECTIVE OF POSITION: This position helps create a guest’s first and last impression of The Langham, New York and is therefore critical to creating the right ‘image’ of our hotel and our company. Welcomes guests to the hotel and transports their luggage to and from guestrooms. Escort guests to rooms and informs guests of all hotel services and features. Responsible for attending to immediate needs of each guest upon arrival and follow through at...