Prestige Hospitality Manager - Champagne & Rosé

Job description

Join Maisons Mumm et Perrier-Jouët as a Prestige Hospitality Manager - Champagne & Rosé, in Reims (or Epernay)! Lead and elevate prestige hospitality across Perrier-Jouët, Mumm and Château Sainte-Marguerite, ensuring excellence in guest experience, team performance, and alignment with the global prestige hospitality vision. Your key missions: 1. Prestige Experience & Guest Excellence Lead the design and continuous improvement of immersive, high-end guest experiences aligned with luxury positioning and storytelling Ensure the consistent application of prestige service principles, aesthetics, and rituals across all guest touchpoints Deliver seamless guest journeys that reflect brand values, combining authenticity, refinement, and emotional connection Translate and implement the global prestige hospitality standards and brand strategies within the Scottish Brand Homes Maintain close collaboration with internal and external stakeholders to ensure reactivity, proactivity, and operational excellence Guarantee the consistent application of quality standards and a culture of service excellence. 2. Operational leadership & team development Oversee operations across both sites, ensuring day-...