Field Service Technician

Job description

Position Summary OPEX Corporation is seeking a full-time Field Service Technician to maintain and repair advanced automation equipment at customer sites. This role is ideal for a hands-on technician who enjoys troubleshooting, working independently, and delivering high-quality customer service. Responsibilities: - This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment - Installing and setting up new equipment - Diagnose mechanical and electrical issues by working directly with customers and evaluating system performance - Completing field service reports - Keeping the customer informed as repairs are made and answer any question that may arise. - Interact with management as well as other personnel to analyze and correct any equipment performance issues. - Completing and submitting weekly online timecards and expense report Qualifications: - Associate degree in Electronics and/or equivalent hands-on job experience. - Must have excellent customer service skills. - Possessing a driver’s license, insurance and a reliable vehicle. - Ability to lift at least 25 pounds independently. - A...