Desktop Administrator II (Deployment Specialist)

Job description

Why Ryan? Competitive Compensation and Benefits: Home Office Stipend: Business Connectivity Reimbursement (Phone/Internet): Gym Membership or Equipment Reimbursement: LinkedIn Learning Subscription: Flexible Work Environment: Tuition Reimbursement After One Year of Service Accelerated Career Path: Award-Winning Culture & Community Outreach: The Desktop Administrator II (“Desktop Administrator”) maintains and manages distributed desktop and laptop systems and software, including, but not limited to, installation, configuration, preventive maintenance, operation, and problem-resolution activities. This role also includes responsibilities related to deployment planning and execution, ensuring systems are efficiently rolled out and configured according to organizational standards. People: Client: Value: - Provides Tier 1-2 helpdesk support in an enterprise computing environment of 6,000+ users. - Participates in team knowledge sharing and informal cross-training efforts. - Offers guidance and peer mentorship to Team Members - Troubleshoots and resolves technical issues up to VP-level Team Members with professionalism, positivity, and urgency. - Participates in cross-training and knowle...