Patch Service Analyst W2 Hiring

Job description

Job Description Role: Patch Service Analyst: Work Location: Phoenix, AZ; Columbus, OH; Dallas, TX Job Type: Contract: Interview: Phone/Skype: Job Description: Patch Management Support: Identify, track and remediate patch vulnerabilities across the client system enterprise, including server, workstation and system device support. ▪ Incident, Task & Change Management: Assign, track, update and complete related patch support tickets, tasks and change activities centric to patch and vulnerability management support in the client environment. ▪ KRI & SLA Tracking: Capture and monitor metrics on designated key risk indicators and service level agreements covering patch management reporting in the client system enterprise. ▪ Cross-Team Collaboration and Support: Act as a liaison between Enterprise Patch Services (EPS) and IT support, business, and solution teams to ensure proper support coordination, effort transition and patch remediation work throughout the WAB enterprise. ▪ Tool Familiarity: Detailed support knowledge leveraging IT tools including Microsoft Configuration Manager (MCM / MECM / SCCM), Intune, ServiceNow, PowerShell Scripting/Toolmaking, Rapid7, PatchMyPC, Windows OS, Pow...