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Junior Customer Support Specialist (with German)

Capgemini · Kraków, Lesser Poland, PL

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by...

Job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role: Join a dynamic team that is at the heart of everything we do. We are the problem-solvers, the coordinators and the customer champions who keep things running smoothly. In this role, you will be part of an international environment where every interaction matters, and your ideas can shape how we work. We pride ourselves on being fast, collaborative and innovative - always ready to turn challenges into opportunities. If you love working in a team that values precision, efficiency and creativity, this is the place for you. Here, you are not just handling cases - you are making an impact. Your Tasks: - Be the go-to problem solver for customers by handling inquiries via chat, email and phone with confidence and care. - Turn challenges into solutions by troubleshooting issues qui...