Online Admissions Consultant

Job description

Reports to: Director of Online Admissions Consulting Job Status: Non-Exempt: Position Summary: The Admissions Consultant serves the Pampell Online Division by assisting prospective students through their first interaction with the University through their application. This role proactively communicates with prospective students providing them with answers to their questions, information regarding academic programs, and assistance in their first steps of pursuing their academic goals at Houston Christian University. Job Responsibilities: - Actively assist prospective students with pursuing their academic goals at Houston Christian University. - Effectively communicate all admissions, academic, and administrative policies advising the student on necessary next steps. - Assist students in setting short-term goals and follow-up with students. - Provide accurate information to prospective students as they consider their education opportunities with HCU. - Utilize university resources to track student progress and identify outcomes. - Provide customer service and support to prospective, new, and matriculated students. - Utilize proactive outreach strategies to build strong working relati...