Patient Services Manager 2

Job description

Role Overview Sodexo is seeking a Patient Services Manager 2 to support food and nutrition operations at Beth Israel Deaconess Medical Center in Boston. This role plays a critical part in delivering a high-quality patient dining experience while ensuring compliance with sanitation, safety, and clinical nutrition standards. The Patient Services Manager 2 will interact daily with patients, clinical partners, and client leadership , oversee frontline kitchen and service staff, conduct rounding, and audit service areas for cleanliness and regulatory compliance. This position offers strong career growth opportunities within both Sodexo and BIDMC. What You'll Do: - Conduct daily patient rounding , ensuring satisfaction with meals, service, and overall dining experience - Serve as a key liaison with clients, clinical staff, and hospital leadership - Oversee and support kitchen and patient service staff , including daily operations, schedules, and service execution - Audit patient service and kitchen areas for sanitation, safety, and regulatory compliance (Joint Commission, HACCP, Sodexo policies) - Support implementation of therapeutic diets and nutrition-related services in partnership w...