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Bi-Lingual Care Team Agent

Exact Medicare · Westerville, Ohio, US

About Exact Medicare Company Overview At Exact Medicare, we are committed to creating a superior client experience by understanding and caring for our custom...

Job description

About Exact Medicare Company Overview: At Exact Medicare, we are committed to creating a superior client experience by understanding and caring for our customers so well that they would never think about leaving us—and want to tell everyone about us! Our team members are empowered by our core values, which drive everything we do. Our Core Values: - Extreme Ownership: We take ownership of our actions and responsibilities, delivering the best possible results for our clients. - Above Reproach: We uphold the highest standards of integrity and ethics in all interactions and decisions. - Culture of Candor: We foster a culture of open and honest communication, valuing ideas and feedback to continuously improve. - Atomic Growth: We are committed to continuous personal and organizational growth to better serve our clients and community. Position Overview: We are seeking a motivated and client-focused Bilingual Care Team Agent (English/Spanish) to join our team. In this role, you will serve as a key point of contact for our existing clients, ensuring their satisfaction, addressing their needs, and helping them access the full value of our services. Job Responsibilities: · Client Outreach: P...