Senior Claims Consultant – Strategic Claims Reviewer

Job description

Job Description KPMG’s Insurance Claims and Workplace Health practice partners with personal injury insurers and schemes, selfinsured employers and organisations across Australia to improve claims performance, customer experience and recovery outcomes for injured people. Our work focuses on navigating complexity, strengthening capability and delivering practical, outcome driven solutions that make a measurable difference. The opportunity: We are seeking an experienced Claims Professional based in Brisbane to support improved recovery and return to work outcomes for injured workers through targeted strategic claim reviews and strategy implementation. This role is not an end-to-end claims management position. Instead, you will be responsible for establishing and undertaking structured strategic claim reviews across defined claim cohorts. Your focus will be on assessing claim management to date, identifying key risks, barriers and missed opportunities, and developing and implementing targeted strategies that actively influence positive claim outcomes. You will work closely with claims teams and key stakeholders to embed recommended strategies, ensuring recovery and returntowork pathwa...