Desktop Support Engineer - Weekend Nightshift - Remote

Job description

Summary: Blue Connections IT, now proudly part of Atturra LTD an ASX listed company, continues to be one of Australia’s most trusted providers of IT solutions and managed services. As an Atturra company, we are strengthening our capability and scale, bringing together two highly respected Australian technology organisations. We are seeking an experienced Desktop Support Engineer – Level 1-2 to join our team for support on Saturday & Sunday nights ONLY. This role is fully remote and as such requires someone who is experienced in a desktop support role and who can work independently throughout their nightshift. This role is crucial for ensuring the smooth operation of IT systems and providing exceptional support to our customers throughout the night on weekends ONLY and you will be responsible for troubleshooting and resolving technical issues, contributing to the overall efficiency and productivity of our organisation, and helping to ensure that our customers have reliable and dedicated support 24/7. If you believe you will excel in this role, we invite you to learn more. Responsibilities: - Provide first-line Level 1 support for desktop hardware and software issues in a dedicated n...