Customer Quality Specialist
IRCA Group · Gallarate, Lombardy, IT
Who we are: IRCA Group, an Advent portfolio company, was founded in Italy in 1919, and it is a leading international B2B provider of high-quality semi-finish...
Job description
Who we are: IRCA Group, an Advent portfolio company, was founded in Italy in 1919, and it is a leading international B2B provider of high-quality semi-finished ingredients such as chocolate, decorations, creams, inclusions, nuts and pistachios, pastry mixes, gelato ingredients, and other essential solutions for industrial clients or other independent artisanal producers. With more than 2.400 employees, 22 production facilities worldwide, and €1.3 billion in revenues, IRCA Group has a solid track record of growth and international expansion. What do we offer: - An international and inclusive environment, with opportunities to work on global projects and collaborate with colleagues worldwide - Career growth opportunities, including possibilities abroad - Meal vouchers (€8 for each day spent in the office) - Health insurance coverage as per national labor contract - Free company parking - Company laptop The role: We are seeking a Customer Quality Specialist to join the plant Quality function, supporting the Plant Quality Manager of the production site in the implementation and maintenance of the Quality and Food Safety Management System. The role will focus on customer complaint manag...