Customer Solutions Specialist (Industrial Industry)

Job description

Solve Industrial Motion Group strives to be the trusted source for engineered bearings and power transmission solutions. Supported by a diverse range of products within Solve’s brand portfolio and our unmatched technical expertise, we have over 100,000 ready-to-ship components. At Solve we innovate with ambition, offering custom solutions in a wide range of applications. We obsess over our customers, leveraging our nationwide network for industry leading product availability, and best-in-class customer service. Our engaged team leads with integrity, and unites with purpose, driving toward innovation and continuous improvement every day. POSITION DESCRIPTION : Reporting to the Director of Customer Experience, the Customer Solutions Specialist is responsible for supporting Solve’s customers by offering thoughtful and knowledgeable solutions to satisfy their inquiries and trouble-shoot any product issues. The CSS will be responsible for consulting with our customers to best understand their business and be able to make calculated product recommendations to complement their needs. Working in tandem with the Regional Sales Managers, they will serve as the internal support to ensure the...