TikTok Shop - Strategic Mass Account Manager, Spain

Job description

About the Team As an integral part of the team, you'll take ownership of designing effective outreach programs, growth work-streams, thus empowering our merchants to grow and scale their business. This role is suited for an experienced Operations Manager, Program Manager or Project Manager, with e-commerce experience. Responsibilities: *Notice* Some business travel required between London & Madrid. - Lead end-to-end incubation operations for high-potential partners, including onboarding, launch planning, performance acceleration, and ongoing success on the platform. - Own the strategy and execution to increase the number of active sales partners and drive high-quality partner growth for TikTok Commerce, including developing lifecycle incubation plans and optimising growth levers through various proof-of-concept (POC) initiatives. - Act as the key point of contact for senior and cross-functional stakeholders, leading high-level strategic discussions, aligning priorities, and driving decision-making to achieve business growth and incubation targets. - Identify scalable growth opportunities and design/roll out programs to improve partner performance (e.g., video/LIVE challenges, lifec...