Implementation Manager - Americas

Job description

Mission Your mission is to unleash the full power of Planhat for our customers — guiding them to achieve business outcomes, accelerate time-to-value, and drive long-term success. You’ll lead enterprise-level implementations that combine strategic consulting, technical execution, and change management. You’ll be the bridge between vision and reality — ensuring every implementation not only launches successfully but also sets our customers up for scalable, measurable impact. Team: We are one of the most versatile teams at Planhat. We partner with customers across industries and regions, working closely with Sales, CS, Product, Enablement & Support to ensure every engagement drives value from day one. We don’t just “implement software.”: We design outcomes, enable teams, and champion adoption. Imagine: Our team’s backgrounds are diverse — from consulting and project management to customer success, data, and product. We share one thing in common: a passion for helping customers succeed through technology and process transformation. - Leading a multi-stakeholder kickoff with a global SaaS company to redefine how they manage customers through Planhat. - Facilitating a workshop for a CS l...