Customer Service Administrator

Job description

Company Description Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired! Job Description: Culina Logistics have a new opportunity for a Customer Service Administrator to join our friendly team. The Customer Service Administrator will support the day to day administration of Customer Services, offering outstanding contract support and customer service in a fast paced friendly environment and providing a continuous professional and dedicated service. Please note: this is a 12 month Fixed Term Contract. Salary: £26,035.50 per annum. Working hours: Various daytime shifts, 06:00 - 18:00 Key Duties of a Customer Service Administrator: - Answering calls for both internal and external personnel. - Problem solving for client, customer and Internal departments. - Meeting customer and client expectations. - Resolving customer and client queries. - Collating accurate information for client KPI packs and internal business reporting...