Practice Support Assistant - Primary Care

Job description

Provides support for a variety of tasks to ensure the practice is running smoothly. 1. Greets and receives patients/visitors to practice facility. Answer routine questions and assures appropriate intake forms are completed properly. 2. Answer telephones and appropriately forwards messages 3. Schedules and confirms appointments. Follow-up calls to “no-show” and “cancellation” appointments 4. Mailing of New Patient Registration Package. 5. Maintains cleanliness of facility and organization of workstation. 6. Prepares patient’s chart. Attach appropriate clinical forms and superbill Process insurance verification. 7. Completes and reviews routine billing documents (Demographic information, superbills, etc.) 8. Collects on-site payments as necessary. Review patient’s account and check for previous balance. Generate Daily Transaction Reports 9. Process referrals to ancillary services (set-up appointments and complete insurance referral forms). Maintains and track referral log. 10. Retrieves and files patients’ medical chart (Do not file anything without physician’s signature). Type necessary letters. Prepares and sorts outgoing and incoming mails. 11. Review incoming urgent lab and diagn...