Technical Account Manager - East or South (Remote Based)

Job description

Job Title Technical Account Manager - East or South (Remote Based) Job Description: Technical Account Manager, East or South ( Remote Based ) Serve as the trusted technical leader for major healthcare accounts, proactively managing system performance, strengthening stakeholder relationships, and driving stability, innovation, and long-term customer success across Philips’ managed services solutions. Your role: - Serve as a single point of contact to ensure systems are healthy and up and running - Provide regular updates on solution performance - Monitors trends in case management & engages with customer support to drive resolution to ensure speedy resolution of escalated customer issues You're the right fit if: - 5+ years’ experience in complex health system IT environments - 3+ years’ experience in consultative, post-sales enterprise solutions using client/server architecture. Additional experience in supporting clinical and/or health care applications a plus. - 3+ years’ experience planning and implementing large software installations or managing them after installation. - Extensive knowledge of medical imaging systems, DICOM, and HL7 messaging standards. - You must be able to s...