Customer Service Delivery Driver

Job description

Serve as brand ambassador, providing excellent customer service while delivering customer orders to the home. Drive a company delivery vehicle showing safe, efficient driving behavior and following Kroger’s driving standards. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. - Provide excellent customer service while delivering orders to the customer - Act as a brand ambassador when discussing Kroger’s Seamless Experience and delivery process with customers - Ensure a high degree of professionalism and personal presentation when interacting with customers - Drive a company vehicle safely and in accordance to Kroger's driving standards - Ensure customer orders are delivered on time and in good condition, resolving any issues that may occur - Maintain customer communication while in route to inform them of any issues or changes to their delivery in adherence with Kroger delivery standards - Control and maintain an accurate record of customer deliveries - Assist fellow drivers that may encounter difficulties while out delivering - Ensure that goods are kept within the correct temperature guidelines; monitor and record temperatures t...