Shift Supervisor

Job description

Overview of Position: Sh ift Supervisor is responsible for overseeing the entire shift and ensuring that all operation run smoothly & efficiently in a Retail, Retail with Routes and Heritage store. Principal Duties and Responsibilities: - Overseeing the proper performance of all store activities - Training employees and ensuring that employees are working efficiently and effectively - Maintaining adequate staff in retail and production positions - Performing retail tasks as needed - Performing production tasks as needed, if applicable to store type - Ensuring customers are being cared for properly - Ensure Production Specialists understand production schedule for the day, if applicable to store type - Accessing the store’s safe and getting change as necessary - Ensure Krispy Kreme security & cash handling standards and procedures are met and enforced - Locking doors and closing at night - Conduct store tours - Knowledgeable of Krispy Kreme history, product & current promotions - Model exceptional customer service skills for employees - Promote customer service oriented atmosphere in store - Fill customer orders accurately and quickly, including products, condiments, and change - Ha...