Sr Manager, UX

Job description

Summary We are seeking an experienced Senior Manager, User Experience (UX) to lead and elevate the end to end design of our digital products and customer experiences. This leader will drive UX strategy, manage a team of designers and researchers, and partner closely with Product, Technology, Marketing, and Business stakeholders to deliver intuitive, accessible, and high performing digital journeys across web and mobile. The ideal candidate is a strategic thinker with deep expertise in UX design, design thinking, accessibility, design systems, and customer centered problem solving. This role requires someone who can operate at both strategic and tactical levels—leading vision, shaping roadmaps, and rolling up their sleeves as needed. Responsibilities: - Lead and mentor a multi disciplinary UX team of UI designers. - Manage competing priorities across multiple workstreams, making informed trade off decisions and ensuring the team stays aligned to strategic objectives. - Utilize tools such as Jira to oversee workflow, track progress, and maintain visibility across UX initiatives. - Own the UX strategy and delivery for digital products, ensuring experiences align with business goals an...