Lifecycle Marketing Specialist (Service & Engagement) 12m Contract

Job description

The Lifecycle Marketing Specialist – service & engagement is responsible for end-to-end delivery of high quality, data driven marketing campaigns to our loyal customer base. Your goal is to keep customers feeling valued, communicate critical changes to their services and help them seamlessly navigate the TPG telecom world. You’ll also work on our latest loyalty and music partnership opportunities with Live Nation. You’ll work closely with experienced teammates in marketing, product, analytics, and customer care. Day‑to‑day, you’ll help set up and send campaigns, check they’re correct, learn what works, and share results. This is a hands‑on, learn‑by‑doing role where attention to detail, empathy for customers, and a positive “let’s fix it” mindset matter most. The focus is hands on delivery: briefing campaigns, optimising journeys, monitoring performance, and ensuring flawless execution across all outbound and inbound marketing channels. Responsibilities: We are a dynamic business; this brings new opportunities for our customers and our people. Being adaptable, managing change and maintaining resilience is key to success for all of us at TPG. Due to the dynamic nature of the busines...