Manager, Plan Sponsor Support (Enrollment Operations)

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: The Manager, Eligibility Team leads and inspires a team of eligibility professionals, fostering a culture of collaboration, accountability, and growth. This role is responsible for developing team members, driving engagement, and ensuring colleagues are equipped and motivated to deliver outstanding service to members and clients. Key Responsibilities: - Lead, coach, and mentor a diverse team to achieve high performance and professional growth. - Build a positive, inclusive team culture rooted in trust, open communication, and continuous feedback. - Set clear expectations and goals, provide regular performance feedback, and conduct coaching conversations and performance reviews. - Manage workforce planning, hiring, onboarding, and...