Front Desk Lead

Job description

Description About Elica Health Centers: Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community! At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program: Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives. What You Will Do: The successful candidate will be willing and able to: - Cover Supervisor during absence (Deposit money, weekly schedule, lunch schedule, oversee front desk operations). - Prepare weekly reports. - Assist Supervisor/Manager with tasks/projects. - Handles patient complains. - Attend Supervisor/Lead trainings, meetings. - Provide training to employees as needed. - Manage incoming calls and voicemails; resolve inquiries or route to appropriate staff. - Check in patients and complete full registration, including scanning required document...