Inside Parts Sales Person

Job description

Ziegler Cat has an opening for a full-time Inside Parts Sales Person to serve our customers. We are looking for a dedicated employee with a strong work ethic and excellent organizational, customer service, and communication skills to help support our growth. Responsibilities: Qualifications: - Provides superior customer service face-to-face or over the telephone to customers - Helps customers determine correct parts needed, verify availability, and make recommendations - Determines the correct parts and their availability, and completes parts orders - Determines the supplying facility and mode of transportation for parts shipment - Enters proper shipping information into the parts ordering system to process the order and generate an invoice - Processes backorders, returns, and exchanges - Assists their team with group and team sales, providing a link and collaboration between different departments during the sales process - Communicates with customers for sales, follow-ups, and addressing potential issues - Works in a cooperative manner with team and superiors - Prepares parts quotes for service work, and customers. - Assists customers with basic issues or concerns by taking action...