Heavy Duty Services ITR Engineering Leader

Job description

Job Description Summary Job Description: Role Summary: The Heavy Duty Services Inquiry-to-Remittance (ITR) Leader is a critical leadership role responsible for the operational success and financial performance of service projects within the Heavy Duty Gas Turbine segment. This role oversees the entire project lifecycle—from initial inquiry and proposal support through execution and final payment. You will lead a multidisciplinary team to ensure projects are delivered on time, within budget, and to the highest standards of safety and quality, while driving customer satisfaction and regional growth. Key Responsibilities: - Project Execution & Leadership: Provide end-to-end leadership for Heavy Duty Service projects, ensuring adherence to safety, quality, and financial goals. - Operational Excellence: Drive rigorous execution of the ITR process, including project planning, resource allocation, and risk mitigation strategies. - Financial Management: Accountable for project P&L, including margin improvement, cost control, and timely billing/collections (Remittance). - Customer Relationship Management: Serve as the primary point of contact for key customers, managing expectations and res...