Operations Coordinator

Job description

With 60+ years in business, BMF is one of the region’s premier accounting and advisory firms with a long history of serving leading public and private organizations in Northeast Ohio, and was recently recognized as a 2026 Accounting Today Regional Leader and also a Top 200 Firm by Inside Public Accounting. JOB DESCRIPTION: The primary purpose of the Operations Coordinator role is to provide a wide array of administrative support services to both our Akron and Cleveland offices. The incumbent of this role will primarily work in the Akron/Fairlawn office with local travel required on a very limited basis. ESSENTIAL DUTIES AND RESPONSIBILITIES: - Update and maintain data in the Firm’s practice management software, Tax Workflow software, and CRM system. - Responsible for employee onboarding and offboarding including preparing workstations, updating and maintaining office maps, nameplates, and mailboxes. - Responsible for updating and maintaining the firm’s Learning Management and Compliance Tracking system with oversight from the HR Manager. - Answer and direct all incoming calls and visitors. - Greet visitors and direct to appropriate conference room. - Inbound and outbound mail, incl...