Shift Supervisor/Manager

Job description

Shift Supervisor / Manager Position Overview: Responsible for ensuring that company goals and priorities and carried out for each shift. Customer service is top priority and this team member has a huge responsibility to help build the business. Must be personable, energetic and able to thrive in a fast paced environment. Must respond positively to constructive criticism. Accountabilities: - Ensures proper sanitation and food handling - Food & Beverage Quality Assurance - Accurate Food Presentation - Menu Knowledge - Prepared, in uniform & Punctual for Shift - Welcoming - Friendly & Attentive Customer Service - Responsible Cash Handling - Service Speed - Store Events Spokesperson - Order Accuracy - Cleanliness Responsibilities: - Team Player - Team Communication - Performs assigned tasks - Continuous development of food & beverage product knowledge Knowledge, Skills, Abilities: - Customer Service Skills - Basic Mathematical Computations Skills - Ability to maintain Professionalism at all times - Ability to communicate clearly - Ability to work well with others - Ability to multi-task