Communications Technician (Police Dispatcher)

Job description

Job Summary The Communications Technician performs police department dispatch duties to include operating MultiAgency Radio Communications (MARCS) radios, computer-aided dispatch (CAD), security cameras and public safety systems. Receives and responds to calls for service generated from telephone calls, system alarms, and customer interaction. Subject to call-in (24) twenty- four hours a day (7) seven days a week. An employee assigned to this classification works on one of three shifts and may be required to work holidays or evenings outside of scheduled workday. Works varied shifts as assigned and may be required to work overtime. ESSENTIAL JOB FUNCTIONS: Dispatch: - Operates Computer Aided Dispatch (CAD) and MARCS radios. Receives and respondsto callsforservice generated from telephone calls,system alarms, and customer interaction. - Enters necessary information in the CAD and dispatches appropriate personnel. Receives and transmits messagesto law enforcement officers, emergency squads, fire departments, and other personnel. - Monitors radio messages and logs incoming and outgoing calls in CAD, and provides continued communications as needed. - Accesses and utilizes various law e...