Front Office Supervisor-RRCR
Great Canadian Entertainment · Richmond, British Columbia, CA
We are looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm,...
Job description
We are looking for outgoing, enthusiastic and self-starting individuals who will provide exceptional Great Experiences and Memories to our guests with warm, friendly smiles and engaging personalities. As a Front Office Supervisor, you are responsible for assisting with the overall management of the Front Office Operations while establishing a safe and welcoming work environment for all Team Members. You will assist with the planning and directing of the Front Office Operations, ensures adherence to all policies and procedures, motivates and leads by example and provides a learning environment to all Team Members. Duties and responsibilities for the Front Office Supervisor will include: - Assists Front Office Duty Managers in day-to-day operations of the department - Develops training materials and training protocols for Front Office employees - Ensures the successful training and development of new and existing Front Office employees - Ensures effective and consistent processes are being followed and adhered for the Front Office operations - Supervises, motivates and trains Front Office employees - Provides leadership, direction and mentoring to the Front Office Team - Assists in c...