After Sales Supervisor - Weston-Super-Mare

Job description

A vacancy has arisen within our Earth Moving After Sales department based in Weston-Super-Mare for an After Sales Supervisor. The role contributes to the success of Liebherr-Great Britain through the effective supervision of the depot staff and Field Service Engineer’s time and workloads. The role will strive to ensure administrative procedures are adhered to and developed whilst working within the Company’s key result areas: Business Performance, Customer Focus, People and Teamwork, Leadership. Your Responsibilities: - Lead the daily operations of the Bristol depot, ensuring strict adherence to Health & Safety (H&S) regulations and efficient resource allocation. - Monitor and maintain Utilisation and Work in Progress (WIP) targets. Liaise with the administration team to ensure jobs move through the processes to timely invoicing (within 30 days). - Act as a subject matter expert, providing high-level technical assistance to field service engineers and customers. - Drive revenue growth by meeting annual targets for parts sales, servicing, and repair contracts. - Work with the Service Controller(s) to ensure all service-related repairs are accurately estimated and converted into comm...