Technical Support Analyst

Job description

Pason is the leading global provider of specialized data management systems for land-based and offshore rigs worldwide. Our rental solutions, which include data acquisition, well-site reporting, remote communications, and web-based information management, enable collaboration between the rig and the office. Pason’s energized and focused work environment empowers each team member to push the envelope of traditional thinking to create new solutions to old problems. We place considerable focus on a culture that nurtures imagination in an atmosphere where people are free to perform to their fullest potential in an open and friendly environment. The Role: We are looking for a Technical Support Analyst to provide technical, software and hardware support in a 24/7 service desk environment. The successful candidate will utilize their strong communication, analytical and critical thinking skills to assist our clients in troubleshooting and resolving issues during deployment and ongoing use of Pason’s products & services. The role requires an individual who is committed to working through complex problems with a high-level accuracy and with a focus on providing exceptional customer service....