Watch Officer and Operations Officer

Job description

Description The combined Watch Officer and Operations Office perform various technical tasks in support of operations, production, and test environments. Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis, and resolution of problems. Includes support for escalating and communicating status to agency management and internal customers. Observe, analyze, and report data; and, when appropriate, make necessary equipment repairs. To perform assigned tasks, utilize various engineering and scientific drawings, manuals, and other related documentation. This position requires shift work. The Interclypse difference is our emphasis on employee growth and development through continuous learning, mentorship, and empowerment. Interclypse employees grow in a positive cultivating work environment with endless career opportunities. Let Interclypse empower you by putting you in the driver's seat of your career. Requirements: Required Skills and Experience: - Experience and/or familiarity with one or more of the following: Solaris, AIX, Red Hat, IRIS, Microsoft Windows (2000, XP, 2003), VMware, SharePoint, Citrix - Experience with monitoring system heal...