Internal Service Engineer

Job description

Daikin Europe NV (DENV) is a subsidiary of Daikin Industries Limited, a major Japanese company and the world's largest producer and supplier of HVAC-R (heating, ventilation, air conditioning and refrigeration) solutions, including heating pumps and refrigeration technology. Daikin Portugal (DAPT) is one of DENV's sales affiliates, with offices in Paço D'Arcos (head office) and Vila do Conde. Visit our website to find out more about us! In Portugal, we are a sales subsidiary of the Daikin Europe Group. At the moment, we intend to strengthen our local team! We have an excellent professional development opportunity for a: INTERNAL SERVICE ENGINEER What is expected in the role: Ensure after-sales technical support to customers, in a Help-Desk logic, namely: - Evaluation and technical support to HVAC professionals (cellphone, Whatsapp, e-mail); - Selection and quotation of spare parts; - Management and technical evaluation of assurance processes; - Monitoring the performance of Daikin products; - Timely response to customers' technical questions. - Creation of technical support content. Our ideal candidate must have: For Daikin it is very important that those who are part of our team fe...