Onboarding Specialist

Job description

About the Company : Recura, now a part of PatientNow, is an AI startup building automated sales and marketing for cash-based medical clinics. Our customers are majority women-owned businesses and rely on us to deliver intelligent, reliable AI experiences that drive revenue and growth and serve their customers. Position Summary : The Onboarding Specialist is responsible for leading customers through the setup and configuration of our AI receptionist solution. This includes managing onboarding timelines, configuring integrations, training end users, and ensuring a seamless transition to our platform. You’ll serve as the main point of contact for new customers during the implementation phase, ensuring they understand how to use and gain value from our system while collaborating internally with Sales, Product, and Support teams to ensure success. This role will be required to be in-office at our Brooklyn, NY location. Essential Duties and Responsibilities : To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essenti...