Collections Manager

Job description

Ardurra is seeking a Collections Manager to join our team in Miami, FL or Dallas, TX ! Job Summary: The Collections Manager is responsible for building and executing the firm’s recovery and collections strategy for project-based, professional services billing. This role partners with project managers, project accountants, finance and operations leadership. Primary Duties and Responsibilities: - Develop, implement, and monitor collections strategies, policies, and procedures aligned with firm goals - Review aging reports regularly; analyze and prioritize delinquent accounts and lead appropriate collection activities - Communicate professionally with clients regarding past-due balances, billing questions, and payment plans - Partner with project managers to resolve billing disputes, contract issues, and client payment delays - Ensure compliance with contract terms, lien rights, and applicable state and federal regulations - Escalate collection issues appropriately, including coordination with legal counsel when necessary - Prepare and present collection metrics, trends, and forecasts to finance leadership - Train and mentor staff on collections and receivables best practices to incre...