Aftermarket Operations Consultant

Job description

Join our Team as an Aftermarket Operations Consultant ! The Role: We are seeking a strategic and field-focused Aftermarket Operations Consultant to drive dealer performance, strengthen partnerships, and support aftermarket growth initiatives across an assigned district. In this role, you will serve as a trusted advisor to dealers, helping them enhance service operations, achieve certification standards, and exceed key performance indicators. You will collaborate closely with internal stakeholders and functional leaders to deliver impactful solutions, drive continuous improvement, and elevate the overall customer experience. This role requires a high level of autonomy, strong business acumen, and the ability to influence outcomes across a diverse dealer network. If you excel at building relationships, solving complex operational challenges, and driving measurable results, this role might be for you! What You’ll Be Doing: - Lead and promote TMH aftermarket programs across an assigned dealer network. - Partner with internal teams to resolve challenges and advocate on behalf of dealers. - Develop and execute annual dealer objectives related to certification programs and operational exc...