Strategic Account Manager, Clinical Solutions

Job description

Strategic Account Manager, Clinical Solutions (Health) Drive Growth. Make an Impact. Transform Healthcare. Are you passionate about healthcare and ready to take your sales career to the next level? Do you thrive on building relationships, solving challenges, and helping customers succeed? Join Elsevier’s Clinical Solutions sales team as a Sales Account Manager and play a key role in delivering innovative SaaS solutions backed by Elsevier’s highly trusted evidence-based content to hospitals, healthcare systems, and home health organizations across the United States and Canada. Your Mission: As a Sales Account Manager with a portfolio of healthcare clients, you’ll be the primary sales contact and trusted advisor responsible for developing long-term relationships, ensuring adoption, minimizing churn, and identifying opportunities to grow each account. Your Core Responsibilities: Retention First: Develop and deliver proactive engagement strategies, health checks, and business reviews. Analyze product usage and satisfaction to ensure renewals and long-term value. Identify risk signals early and take action to mitigate churn. Negotiate contracts that are mutually beneficial to both the c...