Lead Processor

Job description

Position Overview Verra Mobility is currently hiring a Team Lead in our Government Solutions Event Processing department. This developing leader is someone who will be reliable, punctual, exercises good judgment, and makes sound business decisions. A successful candidate will have demonstrated leadership characteristics along with a desire to develop these leadership skills further. The candidate must place great emphasis on high quality work paired with efficient production. This candidate will support the Supervisor in curating sustainable employee engagement. It is essential that this leader have a true customer-centric mindset, and a lens for both internal and external stakeholders. The Team Lead will report to the Operations Supervisor within Verra Mobility's Operation Group. Essential Responsibilities: - Regularly review s processor performance, then provides coaching and training to address gaps. - Thorough understanding of core values and leadership competencies with the proven ability to inspire others to embody them as well. - Serve as leader within a team environment. - Operate as the initial point of contact for team members regarding escalations or other issues. - Coll...