Lead Mechanical Product Support Engineer

Job description

PURPOSE: This role is to provide mechanical application technical support for internal and external customers. This position requires creativity, innovation, product design knowledge, and product application evaluation and research. A successful candidate will be fluent in the aspects of design and problem-solving utilizing engineering first principles with an emphasis on system analysis, pneumatic solutions, and mentoring of resources. ESSENTIAL DUTIES: - Interpret internal and external customer requirements to meet desired outputs while suggesting alternatives. - Conduct technical application evaluations to identify potential solutions or recommend alternatives to customer technical inquiries by reviewing existing documentation and report results back to internal and external customers. - Communicate technical knowledge and specification to an extended audience (technical and non-technical) of internal and external customers. - Read and interpret pneumatic schematics. - Troubleshoot pneumatic circuits. - Review and interpret data utilizing corporate management system software that include CAD models and product documentation. - Perform guided and/or independent research on a vari...