Senior Training Coordinator

Job description

We exist to create positive change for people and the planet. Join us and make a difference too! Key Responsibilities & Accountabilities: Operations & Process Management To ensure the consistent delivery of a first-class service to all internal and external clients of the training department. To provide operational oversight across training administration activities, ensuring efficiency, compliance and service excellence. To work proactively with Sales, Marketing, Finance and Delivery teams to enhance end-to-end operational processes and procedures. To provide guidance and operational direction to team members, ensuring daily activities are prioritised and delivered in line with business requirements. Coordinating pre-course logistics, delegate communications, venue bookings and onsite delivery arrangements. Supporting procurement processes, including preparation and processing of LPOs for tutors and suppliers. Ensuring post-course documentation, reporting, and system updates are completed in line with internal and regulatory requirements. Customer Experience & Relationship Management: Coordinates, collaborates and supports sales, marketing, delivery, finance, and wider operational...