CRM Executive - UX Research Specialist

Job description

Company Description Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere. More about our mission and what we offer . Job Description: This is a unique opportunity to sit at the intersection of CRM and User Research within a customer-focused, industry-leading team. The role is responsible for the end-to-end execution of research-focused communications and serves as a strategic partner to the Research team, working closely with UX Researchers, Product Managers, and Analysts to ensure high-quality customer engagement and insight generation. In this role, you will own the delivery of research campaigns from end to end, combining execution with strategic thinking. You will work closely with stakeholders to align on goals and expectations, analyse campaign performance, and continuously evolve h...