Director, Dispatch and Scheduling

Job description

Requisition ID # 170546 Job Category: Maintenance / Construction / Operations Job Level: Director/Chief: Business Unit: Energy Delivery: Work Type: Hybrid: Job Location: Fresno: Department Overview: The men and women of Electric Operations ensure the delivery of safe and reliable electric service to our customers. Electric Operations is responsible for every aspect of PG&E's electric distribution and transmission operations, including planning, engineering, maintenance, construction, asset management, business planning, restoration, and emergency response . Position Summary: The Dispatch & Scheduling Director oversees and directs an organization working 24/7 to ensure that field personnel are safely dispatched to respond to emergency calls, resolve outages, satisfy customer requests, perform maintenance and compliance work activities. Responsibilities include, but are not limited to, ensuring timely response to electric emergencies, outages, scheduling and dispatching field resources to execute on streetlight repair, new customer service requests, compliance activities, customer and company maintenance work. Direct and provide Company strategy on scheduling and call out systems, Me...