Call Center Representative - Elliot Call Center - Per Diem

Job description

Come work at the best place to give and receive care! ​Job Description: Main Campus Call Center |The Elliot Call Center is a 24 hour a day, 7 day a week department. | Per Diem (as needed) Morning and Evening availability. About the Job: To provide superior service excellence and promote the Elliot Experience to all that access the Elliot Health System via the main telephone lines: River’s Edge, New Hampshire Hospital for Children, Elliot Direct, Elliot Physicians After Hours, Elliot Pediatric Transport, Information Technology After Hour Support by answering and routing all incoming, outgoing and inter-organizational calls to the proper destinations. What You’ll Do: Provides superior telephone and in-person etiquette to all patients, visitors, providers, and staff. Maintains good communications, establishes and maintains positive working relationships with employees, physicians, vendors and the public. - Operates the telephone console. Answers all incoming calls and paging requests. Utilizes the public address system for routine paging, and the pre-code alert for emergency paging. Assists patients in making outgoing calls and provides long distance access to staff as necessary. Main...