Credit Balance Specialist - Healthcare Hospital Claims

Job description

Job Family: PFS General Travel Required: None Clearance Required: None What You Will Do: The Credit Balance Specialist (Hospital Claims) will manage credit balance workloads and respond & follow-up on external and internal inquires in a timely manner. Individuals must be able to work an eight hour shift between the hours of 8:30 AM CT - 5:30 PM CT, with no remote work initially but opportunity for some hybrid (in office/remote) after training. We will consider individuals open to relocation to San Antonio! Timely and accurately resolves credit balances. Process internal and external refund requests. Identify trends and escalate where appropriate. Maintain accurate, clear, concise and complete account notes and other relevant information. Respond to requests for information and resolve accounting discrepancies. Resolves unidentified payments through research. Research and respond to all patient inquiries received by telephone and mail. Update patient demographic information and initiate account adjustments. Try to resolve account balances to zero prior to accounts being forwarded to an outside agency for collections. What You Will Need: High School Diploma / GED or 3 years of releva...