Food and Beverage Manager
IHG · US
Food and Beverage Manager What is the job? As Food and Beverage Manager, you’ll manage food and beverage operations to ensure quality service and standards a...
Job description
Food and Beverage Manager What is the job?: As Food and Beverage Manager, you’ll manage food and beverage operations to ensure quality service and standards are maintained by delivering memorable guest experiences while always following government regulations concerning health, safety or other requirements. Your Day to Day: People: - Manage everyday activity, plan and assign work ensuring you always have the right staffing numbers - Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - Train colleagues to make sure they deliver with compliance and to the standards we expect - Recommend or initiate any HR related actions where needed. Guest Experience: - Make sure all food and beverage equipment is in operational condition and regularly cleaned - Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume. Notify engineering immediately of any maintenance and repair needs. - Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high leve...